Most Machines purchased from us may be returned either to a store or by parcel within 30 days of purchase date and must be accompanied by the original receipt included with the shipment.
Excellent service. My machine arrived next day as promised
Easy to navigate website, purchased item and delivery offered for next day! Fabulous service
Bought Juki Machine, its working fine and i will recommend your company forever.
Excellent service, Thank you for all your great service and help. I always recommend your shop. Again, thank you
Great product, simple ordering process and fast delivery
I was so impressed with the customer service, speed of delivery and quality of the products that they supply
- you received a defective item;
- the ordered item(s) is lost or damaged during transit;
- the ordered item(s) is not what you received
All our machines and Accessories are genuine and high quality. We import from japan, china and uk.
We give you value for your money. Our service is free of charge, free delivery within nairobi, no hidden costs and no transaction fees.
We have a team of technicians on call to help you understand your machine. They are highly trained with versed experience in the Sewing and knitting machines and will ensure that you start on the right path
We gives you access to our online store anytime, anywhere, and saves you the hustle of traffic, moving from home to town
Our straightforward and “no-nonsense” approach, in which every machine is clearly priced with no hidden charges, provides our customers with the very best customer service.